Will the site be down during the upgrade?
The site will not be down at all. We build your website in a subfolder so you can review and approve before we replace the current site.
If something goes wrong, can you restore the old site?
We always backup the existing website first. Also, we will build the new site in a subfolder so you can review prior to going live. Once you approve, we make the new site live and then re-back it up. For an additional cost, we will mail you a memory stick with an archive of the old site and backup of new site.
How long will the upgrade take?
We can complete your upgrade in a week, however, we normally have several projects in our queue. The average turnaround time is 2-3 weeks but we can complete it quicker with a rush charge.
Should I upgrade to Joomla 3.x?
YES. Joomla now recommends that brand new sites be built on Joomla 3.x.
What Joomla Extensions do you Upgrade?
We have experience working with most established Joomla extensions. If an extension does not have a Joomla 3.x version, we will install a similar extension and manually migrate your existing data into it. Below is a quick list of extensions we work with the most often. Items with an asterick (*) next to them are ones we often substitute:
Blogs, CCK, and Directories: K2, ZOO, EasyBlog, SOBI2*, Mosets Tree, DOCman, PhocaDownload
User Interaction: RSForms Pro, Chronoforms, Blue Flame Forms*, JReviews, JComments, JNews, Kunena Forum, Agora Forum*
Slideshow/Galleries: PhocaGallery, FrontPage Slideshow, RokStories, RokSprocket, Widgetkit, JA Slideshow
Events/Calendar: JEvents, GCalendar, DT Register, JCal Pro, MijoEvents, Simple Calendar
eCommerce Shopping Carts: Virtuemart*, AceShop, MijoShop, Simple Caddy, HikaShop, RedShop
What information do you need to start the upgrade?
Joomla login (username/password)
Name of Hosting Company
How do you charge for upgrades?
We charge a flat fee for the upgrade. Our work order will spell out the exact features and extensions we will be upgrading on your site. This cost includes our initial analysis of the site, cost of the template, any extension license fees, and moving the site from development to live on your site.
Will my new site work on all browsers?
Browsers are in the business of keeping up with the current trends in the market i.e smart phones and tablets, so your new site will not look or function the same on all browsers. We utilize the Google's support standards for browsers; current and prior major release of Chrome, Firefox, Internet Explorer and Safari on a rolling basis.